IT Help Desk & System Developer (Marine Valley Shipping & Logistics Services L.L.C – Abu Dhabi)

Developed and deployed a Vessel & Logistics Management System MVSL using PHP, Laravel, MySQL, and JavaScript, automating vessel operations, invoicing, and client services.
Integrated APIs for real-time tracking and reporting, improving operational transparency.
Provided technical support and system maintenance, ensuring optimal performance across internal networks and software platforms.
Implemented cloud-based backups and enhanced data security for sensitive operational data.

IT Specialist / Systems Coordinator (Marine Valley Shipping & Logistics Services L.L.C – Abu Dhabi, Al Sila’)

Developed and deployed the NextBill Customs Declarations and Shipments Management System using PHP, MySQL, and JavaScript, automating declaration, invoicing, payment, and customer service processes.
Designed and maintained internal databases for operations and invoicing, optimizing MySQL queries to improve system response time.
Developed automated reporting tools for management dashboards using JavaScript and PHP.
Coordinated IT-related projects, including software upgrades, network maintenance, and workflow automation.

IT & Operations Support (Al Bahar International Shipping L.L.C)

Implemented internal web-based reporting systems for logistics and shipment tracking.
Maintained and optimized databases for shipment documentation and operational metrics.
Supported teams with software tools, enhancing cross-department communication and efficiency.

Technical Support Specialist (Cumulative Experience)

Diagnosed and resolved hardware, software, and network issues for corporate users.
Installed, configured, and integrated software and peripheral devices.
Optimized system performance and ensured operational readiness across multiple platforms.

Technical Diploma in Computer Engineering

Specialization in Software engineering from Damascus University

ICDL

International Computer Driving Licence

React.js course

Online course form Udemy

Digital markiting

Online course from Google.

Web development

Web development technologies from Coursera.

Arabic

Native

English

Conversational – B2 level

Technology

• - Programming as a passion, not just a job.
• - Building simple yet useful web tools.
• - Exploring the best ways to solve problems.
• - Automating daily tasks through code.
• - Developing custom systems for individuals and businesses.
• - Following the latest trends and updates in the programming world.